By using this website and placing an order, you agree to the following terms and conditions.
About Us
Oat & Sage Living is a UK-based curated lifestyle brand offering natural products for face, body, hair & home.
Products
All products are described as accurately as possible. As many of our items are handmade or naturally produced, slight variations in colour, texture or scent may occur.
Products are curated from trusted makers and clearly labelled with ingredient information for transparency.
Orders & Payments
- All prices are listed in GBP (£)
- Payment is required at the time of purchase
- Orders are processed once payment is confirmed.
We reserve the right to refuse or cancel orders in rare circumstance, including stock availability or pricing errors.
Returns & Refunds
Due to the nature of our products, we do not accept returns on opened or used items for hygiene reasons.
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.
Liability
Oat & Sage Living is not responsible for allergic reactions or sensitivities. Please review ingredient lists carefully and perform a patch test before use.
Nothing in these terms limits your statutory rights under UK consumer law.
Changes to These Terms
We may update these Term & Conditions from time to time. Any changes will be posted on this page.
Delivery
We currently deliver within the UK.
- Orders are processed within 2-5 working days
- Delivery times may vary depending on product availability and location
- Shipping costs are calculated at checkout
You will receive a confirmation email once your order has been dispatched.
Returns
For hygiene reasons, we cannot accept returns on used or opened products.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery, including your order number and photos of the issue
Contact
If you have any questions about delivery or returns, please contact:
Oat & Sage Living
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